Case Study

Wajax

Summary

Wajax Ltd., a leading machinery and engineered repair services company, partnered with MeDM Inc. to refresh its brand messaging and marketing collateral. The project focused on aligning the division’s marketing materials with Wajax’s evolving corporate identity, ensuring a cohesive narrative across all communications. MeDM developed new marketing copy, redesigned brochures, flyers, and sales presentations, and created updated content for the division’s web presence. The collaboration resulted in modern, effective materials that reinforced the division’s connection to the national Wajax brand while maintaining its unique voice.

Company
Wajax Ltd.
Industry
Manufacturing
Location
Calgary, AB
Company Size
1,001-5,000 Employees

Services

  • Creative & Content.
  • Content Strategy.
Project Summary

Faced with a tight timeline, Wajax sought a partner capable of delivering strategic and creative marketing solutions quickly and efficiently. Among several vendors, MeDM was chosen for its responsiveness, professionalism, and ability to deliver high-quality work under pressure.

Working closely with Wajax’s Marketing and Business Intelligence Manager, MeDM produced a complete suite of rebranded materials that unified the division’s messaging with the broader corporate identity.

Client Background

Wajax Ltd. is one of Canada’s oldest and most diversified industrial products and services providers. The company’s engineered repair services division specializes in delivering complex maintenance and engineering solutions to clients across the energy, manufacturing, and industrial sectors. The division sought to modernize its marketing and align more closely with Wajax’s corporate branding to leverage its national reputation and presence.

Challenge / Opportunity

Historically, the engineered repair services division operated with minimal connection to Wajax’s main corporate brand. Its existing materials were outdated, inconsistent, and lacked alignment with the company’s refreshed national identity. The challenge was to create a cohesive marketing message and professional collateral that reflected both the division’s specialized capabilities and its place within the larger Wajax organization — all within an accelerated timeline.

Solution

MeDM began by conducting a rapid review of Wajax’s existing marketing materials and brand guidelines to ensure strategic alignment with corporate standards. The team collaborated closely with Wajax’s marketing leadership to rewrite the division’s messaging, balancing its unique value proposition with the broader corporate tone and positioning.

Following this strategic groundwork, MeDM designed and produced a new suite of marketing materials, including brochures, flyers, sales presentations, and webpage content. Each deliverable featured updated copy, consistent branding, and a visually unified design system. Despite the project’s fast turnaround requirements, MeDM delivered high-quality creative assets that effectively communicated the division’s expertise and professionalism.

Result

The engagement resulted in a refreshed and cohesive set of marketing materials that successfully aligned the engineered repair services division with Wajax’s corporate brand. The new collateral improved internal and external communications, strengthened sales efforts, and elevated the division’s visibility within the company’s national framework. The client praised the clarity and quality of the deliverables, which provided tools their team had previously lacked.

Client Feedback
They understood my sense of urgency and went above and beyond to deliver.

Anannya Biswas
Marketing and Business Intelligence Manager, Wajax Ltd.

Project Management

MeDM demonstrated strong project management throughout the engagement, maintaining clear and responsive communication. The team worked efficiently with Wajax’s leadership, understanding the urgency and importance of timely delivery. Their structured workflow and proactive coordination ensured that milestones were consistently met and expectations exceeded.

Unique about Medm

What set MeDM apart was their dedication and commitment to excellence under pressure. The team went above and beyond to meet an aggressive timeline, putting in long hours, handling multiple revisions, and maintaining high standards throughout. Their adaptability, professionalism, and determination to deliver outstanding results made them a trusted creative partner for Wajax.

Ratings

5.0

  • Quality

    Services & Deliverables

    5.0

  • Schedule

    On time / Deadline

    5.0

  • Cost

    Value / Within Estimate

    5.0

  • Willing to Refer

    NPS

    5.0