Case Study

APEX

Summary

The Association of Professional Executives of the Public Service of Canada (APEX) partnered with MeDM Inc. to lead a full-scale rebrand and digital transformation. The engagement included strategic planning, brand development, website design, digital marketing, and SEO optimization. MeDM delivered a cohesive, modern brand identity and a user-friendly website that aligned with APEX’s vision and values. The partnership not only elevated APEX’s digital presence but also generated significant cost savings and strengthened its position as a leading organization serving Canada’s public service executives.

Company
APEX
Industry
Non-Profit
Location
Ottawa, ON
Company Size
11 - 50 Employees

Services

  • Web Development.
  • Creative & Content.
  • Content Strategy.
Project Summary

APEX sought an integrated marketing partner to support its strategic evolution and rebranding efforts. After years of growth and shifting priorities, the organization needed to refresh its identity, modernize its website, and improve the accessibility and relevance of its digital content.

MeDM was selected for its comprehensive approach to branding and marketing, combining design, development, and strategic consultation. Through a close, collaborative partnership, MeDM delivered a full suite of creative and digital services that helped APEX better engage its membership and showcase its national impact.

Client Background

The Association of Professional Executives of the Public Service of Canada (APEX) is a national organization that represents over 7,500 executives across Canada’s federal public service. For more than 35 years, APEX has supported leadership excellence, professional growth, and the well-being of senior public service executives managing over 300,000 federal employees.

Challenge / Opportunity

APEX’s existing brand and website no longer reflected its influence or the sophistication of its membership. The organization needed a comprehensive rebrand, a redesigned website, and a digital strategy that would align with its new strategic plan. With over 300 existing web pages and a complex structure of member and non-member resources, the challenge was to create a clear, user-friendly experience that communicated professionalism while maintaining accessibility and relevance across diverse audiences.

Solution

MeDM began by conducting stakeholder discovery sessions to align with APEX’s strategic goals and vision. The team developed a brand identity that paid homage to APEX’s history while introducing modern, clean design elements to reflect its forward-thinking direction. This included a new logo, color palette, and brand deck that unified visual communications across digital and print platforms. MeDM also designed infographics, annual reports, and short-form videos to strengthen storytelling and engagement at APEX’s annual summits.

For the website, MeDM built a new WordPress platform from the ground up, focusing on user experience and streamlined navigation. The new site consolidated hundreds of pages, simplified content access, and included advanced member-only functionality. MeDM also implemented SEO strategies, analytics tracking, and a remarketing framework to boost engagement and search visibility. Following launch, MeDM provided training and documentation to APEX’s internal team, enabling them to manage the platform independently while maintaining long-term SEO support and hosting services.

Result

The collaboration resulted in a complete brand and digital transformation that strengthened APEX’s identity and online reach. The new website improved usability and accessibility for members while reinforcing APEX’s reputation as a modern and credible voice for Canada’s public service executives. The project achieved over $100,000 in cost savings compared to other bids, all while delivering superior quality and measurable business impact. Feedback from the board, membership, and external partners has been overwhelmingly positive, with the new branding and digital presence receiving industry-wide recognition.

Client Feedback
The integrated nature of their involvement makes the partnership a really exceptional experience for us.

Princess Alexander
President, Alexander Learmond

Project Management

MeDM’s project management was exceptional. Their team consistently demonstrated professionalism, adaptability, and accountability. They worked seamlessly with APEX’s leadership team, accommodating busy executive schedules and ensuring all deliverables were completed on time and within budget. Meetings were conducted regularly via Zoom, with additional communication handled efficiently by phone, email, and shared collaboration tools such as Dropbox. Any delays were client-driven, with MeDM maintaining constant progress and clarity throughout the process.

Unique about Medm

What makes MeDM distinct is their ability to function as an integrated extension of the client’s team. Their creative expertise, professionalism, and deep understanding of APEX’s challenges enabled them to deliver more than just a website or rebrand—they provided a partnership rooted in trust and collaboration. MeDM’s ability to merge strategic thinking with creative execution made the engagement an outstanding success, leaving a lasting impact on the organization’s brand and communications.

Ratings

5.0

  • Quality

    Services & Deliverables

    5.0

  • Schedule

    On time / Deadline

    5.0

  • Cost

    Value / Within Estimate

    5.0

  • Willing to Refer

    NPS

    5.0